Learner Success Story
Employer: MAP Group UK
Position: Telecommunications Engineer
Start of Eileen’s Journey:
Eileen started our Structured Cabling Network Engineer training with us in November 2018, with the hope of learning something new, after being out of education for many years. Eileen initially attended our information session as a form of support for a family friend, with very little initial interest in signing up for the course herself. Eileen did not have much confidence and was very sceptical about her chances of securing employment in the industry, as the Telecommunications Industry is a very male-dominated industry. After speaking with the tutors on information day and through being inspired by the information that had been provided, Eileen decided to sign up for the course, and learn alongside her family friend.
As Eileen’s confidence grew, she started to excel:
As you can see from Eileen’s Mid Review, she was already excelling at the halfway point of the course and was on target to achieve all of the qualifications that were made available by the company. As you can see from the report, Eileen’s punctuality and attendance record was outstanding and the effect of this has been demonstrated through the quality of her work and the skills and knowledge that she had learnt. You can also see that at the mid-point of the course, we had already picked up the great relations that Eileen had with other members of the group and the leadership skills that she had already begun to demonstrate through the support that she had been providing for her peers.
The worry that was identified with Eileen was the lack of confidence she had in her abilities and how she was panicking over the incoming examinations in Copper and Fibre. At this point in the course, support was offered to Eileen in preparation for these exams, and as you can see from the review, Eileen did receive support throughout the programme for her use of ICT.
he worry that was identified with Eileen was the lack of confidence she had in her abilities and how she was panicking over the incoming examinations in Copper and Fibre. At this point in the course, support was offered to Eileen in preparation for these exams, and as you can see from the review, Eileen did receive support throughout the programme for her use of ICT.
Upon Completion of our Course:
At the end point of our course, Eileen had passed all of her examinations with flying colours, securing all of the qualifications that were on offer throughout the course. In each area that Eileen tackled, she excelled and surpassed expectations. As you can see from Eileen’s final review, the feedback from each member of the teaching team was excellent and you can see from the feedback what Eileen thought of the course.
Eileen was offered the opportunity, along with other learners on the course to complete an additional two-week training programme with MAP Group UK, on DTN Academy premises, so that it would provide her with the opportunity to flourish and build up her confidence.
A message from Eileen:
Eileen Booth Dec 20, 2018 –
“Would like to say a big thank you to everyone that I’ve worked with and everyone I’ve met while doing the course . To the teachers, we couldn’t have asked for better tutors. Mick Hare you’re a star . Catherine and Liam thank you so much for all your help and encouragement . I took my self out of my comfort zone and now my children especially my girls no it doesn’t matter what age or sex you are, don’t be discouraged and go for it. The staff at the desk going to miss coming in and seeing you all on the morning. Not forgetting Paul and Jeff and also Roy . It’s been a pleasure and experience meeting you all . Merry Xmas and a happy new year to everyone.”
Beyond Eileen’s Journey at DTN Academy:
Upon completion of the extra training with MAP Group UK, at DTN Academy and on successful completion of Eileen’s interview with MAP Group UK, Eileen was offered a position as a Telecommunications Engineer with MAP and started on a contract in Birmingham. We regularly hear great things about Eileen and her progress, establishing herself as an exceptional Telecommunications Engineer, who achieves every target that she is set.
Eileen has kept in touch with us at DTN Academy and has also spoke to new learners on our course, informing them of her journey and how she has progressed. We have been extremely grateful for this and wish her continued luck for the future!
- Team DTN, December 2018.
Case Study created by Liam Collins – DTN Academy December 2018